Privacy Policy
This Privacy Policy explains how Elite Consulting Group ("we", "us", or "our"), the operator of the FormSecure platform, collects, uses, and protects your information when you use our websites, forms, and related services (collectively, the "Services").
Last updated: March 13, 2026
1. Who this policy applies to
This Privacy Policy applies to:
Visitors to our website
Individuals who interact with forms powered by FormSecure
Customers who use our Services to create forms and collect responses
If you are filling out a form that uses FormSecure, please note that the organization that created the form is typically the “data controller” and we act as their “data processor.” This means that the organization determines what data is collected and how it is used.
2. Information we collect
2.1 Information you provide to us
We collect information that you voluntarily provide, including when you:
Fill out or submit a form built with FormSecure
Create an account or update your profile
Contact us for support or sales inquiries
Subscribe to our emails, newsletters, or product updates
This may include:
Name
Email address
Phone number
Organization or company name
Billing details
Form responses
Any other information you choose to provide
2.2 Information collected automatically
When you access our website or Services, we automatically collect certain technical information, including:
Device and browser information (device type, operating system, browser type and version)
Log data (IP address, access times, pages viewed, referring URL)
Usage data (features used, click paths, and interactions with our forms and interface)
We use this information to operate, secure, and improve the performance of our Services.
2.3 Information we process on behalf of our customers
Our customers use FormSecure to collect responses from their own users. When you respond to a form powered by FormSecure, we process the information you submit on behalf of that customer.
In these situations:
Our customer determines what information is collected.
Our customer determines how that information is used.
We process that data only according to their instructions.
If you have questions about a specific form submission or wish to exercise rights related to your responses, please contact the organization that sent you the form directly.
3. How we use your information
We use the information we collect for the following purposes:
To provide and maintain the Services
Hosting forms
Processing form submissions
Delivering requested features
To secure our platform
Detecting fraud, abuse, or unauthorized access
Monitoring system integrity
To improve and develop new features
Analyzing usage patterns
Improving reliability and user experience
To communicate with you
Account notifications
Billing updates
Product updates
Support responses
To comply with legal obligations
Maintaining required records
Responding to lawful requests
4. Legal bases for processing (EEA/UK users)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data include:
Contract
Processing necessary to provide the Services you request.
Legitimate interests
Operating, improving, and securing our Services in ways that do not override your privacy rights.
Consent
Where we ask for permission, such as certain marketing communications or cookies.
Legal obligation
Where processing is necessary to comply with applicable laws.
5. Cookies and similar technologies
We use cookies and similar technologies to operate and improve our Services.
Cookies are small text files stored on your device that help us:
Remember your preferences
Understand how visitors use our Services
Improve performance and usability
Cookies we may use include:
Essential cookies – required for the operation of our Services
Preference cookies – remember user settings and preferences
Analytics cookies – help us understand usage patterns and improve our platform
You can control cookies through your browser settings. If certain cookies are disabled, parts of the Services may not function properly.
Our website currently does not respond to browser “Do Not Track” signals.
6. How we share information
We do not sell your personal information.
We may share information in the following limited circumstances:
Service providers
We may share information with trusted third-party providers who help operate our Services, such as providers of:
Cloud hosting
Analytics services
Email delivery
Payment processing
Customer support systems
These providers are contractually required to protect your information and use it only for the services they provide to us.
Customer-controlled sharing
Customers who collect data through FormSecure may export or share responses collected through their forms.
Business transfers
Information may be transferred as part of a merger, acquisition, financing, or sale of company assets, where permitted by law.
Legal and safety reasons
We may disclose information if required to:
Comply with legal obligations
Respond to lawful requests from authorities
Protect the rights, property, or safety of our company, our users, or the public
7. Data security and retention
We implement technical and organizational measures designed to protect your information, including:
Encryption in transit using HTTPS
Access controls
System monitoring
Regular security reviews
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information only as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Customer account data is generally retained while the account remains active. Form response data is retained according to the customer’s account settings unless deletion is requested or required by law.
8. Your rights and choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or request restriction of certain processing
Withdraw consent where processing is based on consent
Request a copy of your data in a portable format where applicable
If you submitted information through a FormSecure-powered form, please contact the organization that sent you the form to exercise your rights regarding that submission.
For information we control directly (such as FormSecure account data), you may contact us using the information below.
9. Additional rights for U.S. residents
Residents of certain U.S. states, including California, Colorado, and Virginia, may have additional privacy rights under applicable state laws. These may include the right to:
Request access to personal information we hold about you
Request deletion of your personal information
Request correction of inaccurate information
Request a copy of your personal data
Opt out of certain types of data processing
We do not sell personal information.
Requests regarding personal information can be submitted using the contact details listed below.
10. International data transfers
FormSecure may process and store information in countries other than the country where you are located.
When we transfer personal data internationally, we take steps to ensure an appropriate level of protection, such as:
Standard contractual clauses
Other recognized legal safeguards where required
11. Children’s privacy
Our Services are not directed to children under 13 years of age, or the minimum age required by applicable law in your jurisdiction.
We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in:
Our practices
Technologies
Legal requirements
When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, provide additional notice.
13. How to contact us
If you have questions about this Privacy Policy or our data practices, you can contact us at:
Elite Consulting Group
Attn: Privacy Team
Email: [email protected]This is a Paragraph Font